Support

Email support@opencaptions.app with what you were doing and what happened. For the app, the diagnostics from Settings help: they stay on your phone until you choose to send them.

A bug or an idea? Open an issue on GitHub, where others can find the answer too. Running your own server? Look at troubleshooting first.

A purchase? Apple handles payments and refunds, at reportaproblem.apple.com. To get Pro back on a new device, open OpenCaptions Pro in Settings and choose Restore purchases.

Many questions are answered in the FAQ.